A Comparative Analysis Of Retail Banking Services Of Public Sector Banks (Allahabad Bank) Vis-A-Vis Private Sector (HDFC) Banks In India

Abstract

Retail Banking in which banking institutions execute transactions directly with customers. Retail Banking offered Services to individuals and Joint individuals as opposed to wholesale banking which focuses on industry and institution clients only. Services offered Include savings and transactional accounts, mortgages, personal loans, debit cards and cards, insurance, ATMs, and Mobile Banking. As there are immense opportunities of retail banking in India. This paper attempt to make deep probe into the cluster of the various retailing services offered by both the public and private sector banks with reference to Allahabad Bank and HDFC Bank at National level during 2003-04 to 2007-08. The parameters which have been categorically looked into include inter-alia the Retail advances, Advances, No. of branch offices, No. of employees, business per employees. The study reveals that both banks play a significant role but public sector Banks / (Allahabad Bank) grew at a faster rate than Private sector Banks (HDFC).